Shipping Policy
At Luxe Aura Health & Beauty, we strive to provide a seamless and efficient shipping experience for our customers. We understand the importance of receiving your items in a timely manner, and we are committed to delivering your order as quickly as possible.
Processing Time
Once you place an order with us, our team works diligently to process and prepare your items for shipment. Our average processing time is 1-2 business days, although this may vary during peak seasons or promotional periods. Rest assured, we will do our best to get your order ready for shipping as quickly as possible.
Shipping Methods
We offer various shipping methods to cater to your needs. The available options will be displayed at checkout, and you can choose the one that suits you best. Our shipping partners include reputable carriers such as UPS, FedEx, and USPS, ensuring reliable and secure delivery of your package.
Shipping Times
The shipping time depends on the destination and the shipping method you select. As a general guideline, domestic orders within the United States typically arrive within 3-7 business days. International orders may take longer, depending on the customs clearance process and the destination country's postal service.
Shipping Costs
Shipping costs are calculated based on the weight, dimensions, and destination of your package. The exact shipping cost will be displayed at checkout before you finalize your purchase. We strive to offer competitive shipping rates while ensuring the safe and timely delivery of your items.
Order Tracking
Once your order is shipped, you will receive a confirmation email with a tracking number. This allows you to monitor the progress of your package and estimate its arrival date. You can easily track your order by clicking on the tracking link provided in the email or by visiting our website and entering your tracking number in the designated tracking section.
Shipping Restrictions
While we strive to offer worldwide shipping, there may be certain restrictions and limitations imposed by customs authorities or shipping carriers. If your order cannot be shipped to your desired destination, we will notify you promptly and provide alternative options if available.
Lost or Delayed Packages
In the rare event that your package is lost or significantly delayed during transit, please contact our customer support team at albertlandry100@hotmail.com. We will work closely with the shipping carrier to resolve the issue and ensure that you receive your order in a timely manner.
International Shipping
For international orders, please note that customs duties, taxes, and fees may apply upon arrival in your country. These additional charges are the responsibility of the recipient and are not included in the item price or shipping cost. We recommend contacting your local customs office for more information on the applicable fees and regulations.
Shipping Policy Updates
We reserve the right to update our shipping policy as needed to adapt to changing circumstances or improve our services. Any updates or modifications will be clearly communicated on our website, and the revised policy will take effect immediately upon posting.
If you have any further questions or concerns regarding our shipping policy, please don't hesitate to contact us at albertlandry100@hotmail.com. We are here to assist you and ensure that your shopping experience with Luxe Aura Health & Beauty is exceptional.